Disability Liaison Service
Where to find this service
What we do
Our Disability Liaison Service provides you with support if you identify as living with a disability.
Our aims are to:
- provide you with safer, accessible and more inclusive care during your hospital admissions and outpatient clinic appointments
- improve your health outcomes
- shorten the length of your hospital stay
- reduce re-admissions
- improve your overall patient experience.
The service is available at Sunshine Hospital and Footscray Hospital and all other sites by request.
Services and facilities
We are here to help you, your families and carers access services across Western Health and other health and human services as required.
This may include:
- access to Emergency Department (ED) and specialist clinics
- assistance with discharge planning
- community outreach support
- inpatient support.
We provide the following for you as a member of the community:
- advocacy
- advice
- hospital navigation
- linking to services
- NDIS navigation.
ED and specialist clinics
Our ED and specialist clinics provide information and advice on:
- hospital navigation
- liaising with carer(s), next of kin and family
- liaising with Special Disability Accommodation (SDA)
- linking to services
- supporting access to specialist clinics appointments.
Inpatient services
Our inpatient services include:
- consultation and advice
- education for staff on disability support needs
- help with complex discharge planning
- linking between disability accommodation, support coordinator and family
- support during inpatient stay.
Discharge services
Our discharge services include:
- community follow-up
- home visiting post-discharge
- NDIS navigation post-discharge.
Referrals
For community and ED and specialist clinics an email and contact number is required.
For inpatients and discharge support an Electronic Medical Record (EMR), email and contact number is required.
Contact
Email: [email protected]
Phone: (03) 8345 6539
Administration Coordinator
Phone: 0481 396 300
Disability Liaison Coordinators
Phone: 0435 208 209 / 0403 570 404 / 0481 006 197