Patients and visitors

Find everything you need to plan your visit, get support and make your experience with us easier.

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Your hospital stay

Get ready for your hospital visit by knowing what to bring, how to access care, and what to expect before and after your stay.

Discharge planning - Bacchus Marsh Interpreter services Mobility and homecare equipment Patient transport services Respecting our staff Security What to bring to hospital Your referral

Find out how to view your medical records, check if you’re eligible for Medicare, and understand any fees or bills.

Accessing your medical records Information for Medicare-ineligible patients Making a public interest disclosure Pathology billing information Patient fees and billing

Learn about your rights, give feedback, and access support if something doesn’t feel right.

Call for HELP Family violence support Rights and responsibilities Share your feedback Social media terms of use