Community Mental Health and Wellbeing Service

We provide specialist mental health treatment, care and support for people across several community-based locations in western metropolitan Melbourne. 

• We provide specialist mental health assessment and advice, connections with other healthcare providers and follow-up care
• This service is for people with a significant level of disturbance, psychosocial need or risk to themselves or others as a result of mental ill-health
• We accept referrals for this service.

When a person is accepted for our Community Mental Health and Wellbeing Service, a key clinician and a treating doctor are allocated to work with them. Our Community Teams work in collaboration with the person, their GP, private psychiatrist, family, carers, and other supports as appropriate. Together with the individual they work on a plan to support recovery. 

Our Community Teams typically offer: 

• In-person clinical assessment
• A joint recovery and wellness plan based on the needs and preferences of the consumer and their family or carer
• Clinical interventions (short or longer-term based on the person's needs)
• Care that likely includes a link to primary care supports, support for recovery, physical health screening, psychoeducation, short-term therapy, lived experience peer support and medication support.

We also offer a consultative service to primary care providers to enhance their ability to recognise and treat mental health disorders in the community. Through this service, we provide: 

• Specialist assessment, secondary consultation, advice and education
• Connections with other service providers
• Shared care with other health professionals

To access this service please call through to the clinic in your catchment area (details below) and ask to speak to intake regarding the GP Liaison Service.

The type of support and intervention provided by our community teams depends on need and varies in duration from a few weeks to a much longer period of time. Care is provided by a multidisciplinary team seven days a week, from morning to mid-evening. 

We accept referrals for this service 

Call Triage on 1300 874 243 to discuss a new referral. 

If your patient is currently seeing a clinician at one of our clinics and you would like to discuss treatment or care plans, contact the community mental health and wellbeing service directly and ask to speak to the key clinician, Monday to Friday, 9am to 5pm.  

For out-of-hours support, call Triage. If your patient is presenting in an emergency situation, call 000 for an immediate response. 

Community Team Central
Phone : (03) 9057 4000
Fax : (03) 7071 5901
Address :
Harvester Clinic 
4A Devonshire Road, Sunshine, Victoria  

Community Team Outer  
Phone : (03) 9732 1600 
Fax : (03) 8746 1599 
Address : Melton Health and Community Service
195-209 Barries Road, Melton 3337